cbhtraining

A single telephone call is the start of most sales, whether large or small. This course has been designed to develop your skills in the marketing and selling of goods and services by means of the telephone.

This course will be of benefit to anyone who works in telemarketing, telesales or telephone based customer services; and will be of particular interest to telemarketing campaign planners, telephone skills trainers as well as tele-service operators. 

This course will be of benefit to all members of an organisation.  Everybody has to interact with other people, be they customers, suppliers or colleagues.  To do this professionally requires good quality training in the requisite use of the telephone.